SERVICES WE PROVIDE

Tailored solutions to meet your unique needs.
We leverage our experience across multiple state agencies, payers and providers to customize our services and our solutions to meet each client’s needs. Here’s a closer look at what we provide:

Have a vision for the future?

Let’s strategize

We empower organizations to create a shared vision for the future that is driven by data and shaped by key stakeholders. We help leadership teams translate their vision and goals into actionable roadmaps with key performance indicators to measure success. Our approach to strategic planning includes addressing sustainability, identifying resource needs, and efficiently allocating resources. Our planning process encourages clients to anticipate change and plan for shifts in market trends, community needs, and legislative and budgetary changes.

Do you need input and buy-in from your stakeholders?
We’ll get them engaged

We start with identifying key stakeholders and understanding their interests and influences. We then develop tailored approaches to engagement so that all voices can be heard, and that stakeholder perspectives and needs are integrated into decision making. Our team skillfully facilitates stakeholder sessions to enable active participation and consensus building. We thoughtfully summarize stakeholder meetings to document feedback and incorporate it into design and implementation decisions so that participants know their input is valued.

Do you have a large complex task?

Let FCG manage your project

We help organizations manage complex initiatives from start to finish. Whether our clients are implementing a new program or new technology, optimizing operations, or navigating policy or regulatory changes, we can help define the project, assign and track tasks, monitor and report progress, anticipate risks, and adjust project plans as needed to stay on course. Partnering with us will help you meet your goals on time and on budget.

Do you need to make data-driven decisions?
We can analyze your challenges

We help organizations harness the power of data to drive decisions and results. With our quantitative and qualitative analyses, our clients can identify opportunities to expand access, improve program quality, and optimize operations. Our team has specific expertise in Medicaid data, including analyzing historical caseload, service utilization, and expenditures and developing models to project future trends. We provide comprehensive fiscal analysis for initiatives to support budget requests. We carefully craft our analyses, summary reports, and data visualizations to provide actionable insights.

Things changed? Not running smoothly?

We’ll make your processes work smarter

We help organizations streamline and improve operations. Working closely with our client’s operational teams, we document and analyze current business processes to identify opportunities for improvement. Our team then develops new workflows that eliminate inefficiencies and enhance productivity. We work side-by-side with our clients to roll out new business processes, supporting continuous improvement. We have particular expertise in improving eligibility and enrollment processes for programs that serve high need populations. We also help organizations develop patient centered approaches that improve access and outcomes.

Don’t want to reinvent the wheel?
We bring you best practices nationwide

At FCG, our team uses our strong public policy background to conduct thorough research and analysis that helps our clients navigate complex regulatory environments and shape effective policies. We ensure our clients understand current law and regulation and the potential impacts of any proposed policy changes. For our state Medicaid clients who are developing new programs and initiatives, we craft Medicaid waiver proposals and state plan amendments, and support engagement with CMS. We also conduct research to identify and analyze best practices nationwide and help our clients implement proven strategies informed by successes and challenges faced by other organizations.

Looking to add expertise to your team?

We’ll provide the skilled professionals you need

FCG can provide skilled professionals who seamlessly integrate with your team, providing specialized expertise to enhance organizational capacity and drive project success.

  • Over 20 FCG staff support HealthSource RI with day-to-day operations, including systems design, business process improvement, training management, technical operations and system testing, outreach and communications, carrier relations, and customer service vendor management.
  • We provide dedicated support for state Finance teams: preparing caseload estimates and budget projections, preparing state budget submissions, defining methodologies to enhance federal funds claiming, and supporting Medicaid rate setting and rate negotiations.
  • FCG also supported state Department of Health contracting – drafting RFPs, supporting RFP evaluation, and negotiating contracts.

Click here to see some examples of our project work and what our clients have to say  

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