What children’s book do you cherish the most?
Hershel and the Hanukkah Goblins
What kind of music do you like to listen to?
Folk, Funk, Jazz Fusion, Progressive Rock, Metal
Experience
Ian Chinich is an Operations Specialist for Faulkner Consulting Group’s team at HealthSource RI whose experience demonstrates a strong background in customer service, problem-solving, and operations within the healthcare industry. In this role, Ian serves as a subject matter expert for critical functional areas, handles complex escalations, and fosters knowledge sharing across the team. Prior to taking on this role, he worked as a Customer Care Escalation Analyst, where he investigated and resolved time-sensitive customer issues, analyzed root causes, and worked on special projects impacting larger populations of HSRI clients.
Before joining FCG, Ian worked as a Customer Service Representative at Automated Health Systems in Providence, RI, where he assisted customers with healthcare account problems, quality controlled escalated issues and participated in new software testing. He holds a M.A. in Political Science from Boston University and a B.A. in Political Science/History from Rutgers University.