Who has had the greatest impact on your life?
My father. He has taught me many things in my life. I am the oldest in my family and my dad didn’t have a boy later in life. Since I was the oldest, I was the one who gained from my father’s knowledge of work ethic, home/car improvement methods and so much more.
What philosophy do you try to live by?
The quote that has always resonated with me and has had an impact on my viewpoint in life is “I can show you the path, but I cannot walk it for you”. I believe that information should be shared rather than kept from others. This information can pertain to almost anything. How to cook, how to work a system, and much more. The philosophy essentially means that I will do my best to provide someone with the skills or knowledge that they need for something but it is essentially up to them to take action.
Experience
Krystal Dos Santos is a Project Management Specialist for Faulkner Consulting Group’s team at HealthSource RI, with a diverse background in project management, customer service, and administrative roles. In her role, Krystal develops and maintains project plans, ensures task and deliverable completion, manages project prioritization lists, and facilitates discussions to re-prioritize tasks as needed. She also supports the development and prioritization of business requirements for new HSRI technology and assists with various operational needs, including collaboration with contact center and customer support staff.
Krystal’s previous experience includes working as a Learning Specialist II at Embrace HomeLoans, where she managed software delivery projects and provided training support. She also served as a Sr. Secretary of Planning & Zoning for the Town of Seekonk, handling budgeting and technical reviews of project plans. Earlier in her career, Krystal worked as a Client Service/Special Handling Representative at Ascensus Government Savings. She holds a B.A. in Justice Studies from Rhode Island College.